“Since our start, we’ve surveyed more than 10,000 victims—that is, people who have either been directly hurt by violent or property crime or whose immediate family members have been murdered. We found that most victims prefer an approach to public safety that addresses the problem at its roots—say, by treating addiction, offering conflict mediation and mentorship for vulnerable youth, or providing crisis assistance for people with mental illness—and prepares people with convictions for reintegration and law-abiding citizenship. Victims are generally no tougher on crime than nonvictims; they prefer rehabilitation over tough justice, even though they’ve had firsthand experience with crime and the criminal-justice system.”